The Sound of Silence

People buy from other people, we know this. People buy from other people that they trust, we know this too. Let’s talk about trust. More specifically, how do you get a customer to trust you? Trust, for me, only occurs once you have done what you said you would do. In short, you deliver on […]

Get to the point! Surviving the content overload

Put an end to content overload and get your message heard How many times have you heard the phrase ‘less is more’? There’s a reason why we use it so often in conversations with our corporate clients: we’re living in a world of content overload. And the more content there is out there, the less […]

A Social Selling Guide

A Social Selling Guide Social Selling is growing in popularity. In the last year alone, searches for the term rose by 67%. So what is it? How easy is it? Can it actually help secure business? To answer these questions and to clear up some misconceptions, we created a guide. The guide offers advice whatever [...]

5 Top Tactics for Bid Differentiation

In the Outsource market, the trend towards a greater number of contracts with smaller overall values continues. As per the ISG Outsourcing Index®, the number of restructured and new scope awards are at new high levels, whilst the decline in annual contract value (ACV) continues its (so far) decade long decline. This isn’t just affecting [...]